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Terms and Condition of Sale
Terms and Conditions

GENERAL CONDITIONS OF SALE

RETURNS POLICY

 

 
•Due to hair extensions being a personal choice - No refunds can be given after application, please choose colour, length and texture carefully.
•Goods remain the property of Mobile Hair Extensions Direct until Invoice is paid in full.

PRODUCT WARRANTY

 
•We do not accept returns after the hair has been applied to the new wearer.
•Please note: From time to time there may be variations in colour baths which are beyond our control

•Wavy Hair - Due to the perming solution sometimes the colour is slightly different, please note there can be no returns as hair has to be checked before application.

'COLOURING/TONING

(MHED does not recommend Colouring or Toning of the Hair) Purchaser does this at own risk.

  But when tinting:
•ALWAYS apply colour to DAMP hair
•Use Semi Permanent Colours only
•ALWAYS carry out a TEST STRAND before applying (No responsibility will be taken by the supplier for incorrect colouring/toning)
•Do not Bleach
•Do not Use inferior toning product.
•Do not Perm
 Once Again MHED cannot be held responsible for any and/or all alterations (Toning,Cutting,Blending or any product-use after application)

 


CUTTING/TEXTURIZING
(MHED does not recommend cutting, blending of Hair)
But:
   Only to be done by a Qualified Hair Extensions Professional
• For the best results always Razor Cut
•ONLY Sharp Razors to be used when cutting
•Texturising Scissors can be used for thinning, always use on a diagonal angle to avoid any blunt lines
•Layer Extensions into hair to make them look and feel natural

WAVY HAIR
•For Wavy Hair to look its best only use Products ascribed and supplied by MHED.
•The Wave will drag down if the layers are too long.
•Wavy Hair is slightly different in colour due to the perming process.

MAINTENANCE
MHED does not recommend maintenance by a non professional or unqualified person.
MHED only warrants maintenance by allocated technician on consultation date (Only to be altered or changed by MHED)
•We recommend a MOISTURE SHAMPOO & CONDITIONER - Products such as our in-house tried and tested range. We recommend Argon/Moroccon oil products (Supplied by MHED) - Deep Moisturising Shampoo, Deep Moisturising Conditioner, Leave In Moisturiser, Intense Hydrating Treatment and Shine Spray (Supplied by MHED), (NO PROTEIN to be used as a treatment - this strips the cuticle of the Hair Extensions)
•A 6 week trim is always advised to keep the ends in good condition (MHED only warrants maintenance by allocated technician on consultation date (Only to be altered or changed by MHED)
•Only Brush hair from top of Roots to Ends to prevent matting only use a loop brush (Supplied by MHED)

Final Notes and Statements:

On that note MHED have been in the industry for a substantial number of years, and thus have come across an array of Technical problems and Issues relating to the business, not unlike any, if not most industries. In our experience we have found most, if not all of these concerns can be resolved within reason and with due care.

However we would like to make yourself aware that we do have a clear and set out conditions of purchase page (terms of sale), on the front page of our Public Web Space Page And on ALL alternate Pages of this site.

Maintenance of Hair and Hair products or otherwise, used on "The Hair Extensions" becomes the responsibility of the customer. MHED has no control over the goods once it is applied to the customers own hair. Maintenance Consultations with MHED, of said product is set at a standard rate of time, already due in some cases after six(6) weeks, after having the product applied AND CUSTOMERS IS MADE AWARE OF THIS AT CONSULTATION STAGE AND AGAIN AT THE POINT OF SALE.
(As discussed in the initial consultation with the client and at point of purchase when Hair case ('hair bag') and "Hair Bible (care notes) is being handed over).




(Printed without prejudice to the rights of MHED in this matter.)
MHED
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